Job Description
Our client is a dynamic agency specializing in Amazon account growth, performance optimization, and data-driven e-commerce management. They support brands through strategic campaign oversight, analytics, and proactive client communication, helping businesses scale effectively within Amazon’s ecosystem. Their approach combines expertise, collaboration, and continuous improvement to drive measurable results for clients.
Location
Fully Remote | 9 AM - 5 PM EST
Role Overview
The Amazon Account Manager will serve as the main point of communication between clients and internal teams, leading meetings, answering inquiries, presenting performance data, and managing expectations. This role requires strong familiarity with Amazon’s ecosystem, hands-on experience with Amazon tools and analytics, advanced Excel skills, and the ability to use AI tools to support data insights and client communication.
Key Responsibilities
Client Management & Communication
Serve as the primary point of contact for clients, running meetings and managing ongoing communication.
Provide regular updates, including performance metrics and campaign data.
Manage expectations and act as a trusted advisor, guiding clients through Amazon strategies and best practices.
Account Strategy & Optimization
Collaborate with the team to strategize and implement Amazon campaigns aligned with client goals.
Monitor key performance indicators (KPIs) and ensure campaigns stay on track.
Use of Amazon & AI Tools
Utilize Amazon tools such as Amazon Seller Central and Amazon Advertising to monitor account performance and manage campaigns.
Apply AI tools to support data analysis, trend prediction, and optimization opportunities.
Reporting & Analytics
Present regular performance reports, explaining insights, key metrics, and actionable recommendations.
Qualifications
Experience
2+ years of experience in Amazon account management or a closely related role, preferably in an agency environment.
Proven experience working with Amazon tools such as Amazon Seller Central and Amazon Advertising.
Advanced Excel experience for data management and analysis.
Demonstrated client-facing experience, including managing relationships and leading discussions.
Skills
Strong communication skills, with the ability to explain technical concepts clearly.
Comfortable using AI tools for insights, automation, or optimization.
Confident, client-oriented, and capable of managing expectations effectively.
What Success Looks Like
High client satisfaction driven by proactive communication and strong relationship management.
Regular, clear updates that address client questions and provide actionable insights.
Well-managed and optimized campaigns that improve sales, visibility, and overall performance on Amazon.
Opportunity
This role offers the chance to drive meaningful client results within a fast-moving Amazon ecosystem while working closely with a collaborative team. It provides growth opportunities in performance optimization, client strategy, and data-driven account management.
Application Process:
To be considered for this role these steps need to be followed:
Fill in the application form
Record a video showcasing your skill sets
